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Abashiri Bus Co., Ltd. Travel Division Hokkaido AB Trip recognizes that personal information, including customer information, is of utmost importance. We pledge to ensure all personnel involved in our operations thoroughly manage the handling of personal information.
Collection of Personal Information
We collect personal information only after clearly defining the purpose of collection and strictly within the scope of that purpose.
Furthermore, the use of personal information shall not deviate from the purpose for which it was collected.
The personal information we collect includes the following:
Name
Address
Phone Number
Email Address
Contact Information
Transaction History with Our Company and Details
Information that can identify a specific individual when combined with the above
Use of Personal Information
Our company uses the personal information entrusted to us by customers for the following purposes:
Confirming and inquiring about reservations
In case of emergency contact
When responding to inquiries
Our company will not disclose or provide personal information to third parties without the customer’s consent, except in the following cases:
When required by law, or when cooperation is necessary for national or local government agencies, or their contractors, to perform duties prescribed by law
When necessary to protect human life, body, or property, and obtaining the individual’s consent is difficult
Management and Protection of Personal Information
Personal information shall be managed with strict security. We will not disclose or provide data to third parties except with the customer’s consent. We will also implement appropriate preventive and corrective measures to prevent unauthorized access, loss, destruction, falsification, or leakage of personal information.
Applicable Laws and Regulations
We will comply with all applicable laws, regulations, and norms concerning personal information held by our company.
Personal Information Protection Management System
Customers wishing to request disclosure, deletion/correction, suspension of use, etc. (hereinafter referred to as “disclosure, etc.”) of their personal information may contact the inquiry point below to make such a request.
Personal Information Handling Officer: Toyoharu Hoshina, General Affairs Department, Abashiri Bus Co., Ltd.
Personal Information Inquiry Contact: Toyoharu Hoshina, General Affairs Department, Abashiri Bus Co., Ltd.
Phone: 0152-43-4103 Email: info@abashiribus.com
October 15, 2025